Twee mannen spelen een lokaal Ganzenbordspel op de vloer, met illustraties van lokale herkenningspunten, als onderdeel van een supermarktactie om klantloyaliteit en betrokkenheid bij de gemeenschap te stimuleren.

We turn your customers into real fans!

Touch Local Loyalty is the partner for creative local marketing within food retail. Our vision is clear: food retailers are successful when they turn customers into loyal ambassadors. We get your customers moving by treating them to a unique experience they won’t easily forget. With smart strategies and impactful campaigns, we turn your customers into real fans.

But how do you go about it? How do you ensure customer loyalty that sticks and really adds value to your business?

About us
Twee mannen spelen een lokaal Ganzenbordspel op de vloer, met illustraties van lokale herkenningspunten, als onderdeel van een supermarktactie om klantloyaliteit en betrokkenheid bij de gemeenschap te stimuleren.

How do you turn

customers into real fans?

Creating fanatical, loyal customers is a combination of factors. You have no influence over some aspects, such as the geographical location of your store or national marketing campaigns. Fortunately, there are many factors that you can control. We would love to help you think this through!

We offer a strategic local marketing plan, specially designed for your company. This plan is based on the local touchpoint route we have developed. These touchpoints will improve your customer journey, allowing you to make a powerful connection with your customers, so they keep coming back and become your ambassadors.

View our local touchpointroute

The local touchpoint route

What really makes customers enthusiastic? How do you make an impact and create an unforgettable shopping experience? We believe in the power of local touchpoints. Touchpoints are moments in which your store and customers interact with each other.

Why choose

Touch Local Loyalty?

  • Specialist in local marketing for food retail: Our focus is entirely on your sector.
  • Proven results: We have already helped hundreds of companies strengthen customer loyalty.
  • Creative solutions: No standard plans, but customised solutions that perfectly match your target group.
  • Full-service support: From strategy and implementation to evaluation and optimisation, we take care of it for you.

Spar Ieper, a historic campaign with unprecedented success

With this campaign, Spar Ieper has not only won back customers, but also created an invaluable connection with the community.

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A great success for Woerden

No one would have dared to predict that the level of involvement and enthusiasm would be so great. The campaign received a lot of attention and provided an enormous boost in involvement and customer loyalty.

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Using the historical collection album has been a very successful move for us! We are seeing new customers in the store who did not shop with us before the promotion. Our customers are so enthusiastic and so are we! Everything was well organised by Touch Local Loyalty: the support before, during and after the project was perfect!

Vivianne Vanden Eede - Sint-Lievens-Houtem

When I think of our collaboration with Touch Local Loyalty, the following words come to mind: excellent advice, fast delivery, competitive prices and reliable!

Simon Rozendaal - Nijmegen

Over the years, I have had several successful campaigns in collaboration with Touch Local Loyalty! These campaigns have further strengthened the local bond with the associations in Culemborg and De Meern. The campaigns are professionally organised and a lot is taken off our hands!

Giel Smits - Culemborg

The historical collection album was the perfect way to connect with the people of Bree! Not only the old, but also the young have enthusiastically saved. Without the input of the local history society and the top guidance from start to finish by TLL, this would never have been possible.

Stefan van Dael - Bree

We never expected it to be such a hit, but in all our years of experience we have never had such a strong recruitment campaign! The campaign is priceless in terms of what you get in return. All the emotional reactions of people who kept coming to collect stickers, the swap fairs that were organised spontaneously. The entire campaign has been a real success from A to Z!

Thomas Lignel - Ieper

A total of 326,669 tokens were donated! A great campaign that was received with great enthusiasm by everyone.

Jurgen Langerak - Woerden 

Thanks to the intensive contact with Touch Local Loyalty, we can quickly switch between all our channels online and in the store. Touch Local Loyalty knows what is going on in our store and also provides original content.

Martin Achterberg - Steenbergen

Together with our organisation, Touch Local Loyalty looks for opportunities in our local market. It goes beyond a savings programme. The question ‘How can we captivate and bind the local market?’ is paramount. Just that little bit more!

Tim van Wijnbergen - Beek

The cooperation with Touch Local Loyalty has always been smooth and correct, both for savings campaigns in the past and for the recent campaign. Deliveries are made on time, there is sufficient promotional material and sufficient support is offered during the campaigns.

Dieter Van Kerckhove - Grembergen (Dendermonde)

We love working for

We share our knowledge

The food retail sector is constantly changing. We would like to inspire you with our view on these developments.

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Kantoor van Local Loyalty Group

How can we help you with local marketing?

Call or email us! Of course, you can also fill in the contact form. We will be happy to contact you within 24 hours.

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